The rise of digitalization has transformed the ecommerce landscape making everything easier and convenient for the customers. But then, what about the ecommerce companies? Well, for them things are only getting more challenging. The difficulties of syncing front-end website and back-end inventory with pricing data and those risks of order processing delays are for real. Website optimization, managing services and experiences over multiple digital touchpoints are only adding to these complexities
SuiteCommerce offers multiple advantages vis-à-vis other ecommerce platform options available. This is primarily due to the striking features that the solution comes with. Few ecommerce platforms may offer a greater number of website templates, but SuiteCommerce stands out for the advanced templates that it offers.
NetSuite SuiteCommerce have been developed using HTML, CSS and JavaScript language, which supports customization unlike the limited customizations offered by others. Features like facet navigation, marketing promotion ease and analytics gives SuiteCommerce the edge. And above all, it supports scalability like none other. Unlike other applications, SuiteCommerce doesn’t need third party applications. It native integrates with financials, order and inventory management, ERP and CRM for one unified view of the business.
SuiteCommerce solution serves both B2B and B2C businesses in help delivering engaging experiences. B2B sellers can build sites for their business buyers, offer them necessary information and assistance. They can support online and physical stores, sales team, distributors, manufacturers, and channel partners, all from a single platform.
B2C business especially benefit from the cross-channel view of every customer to plan loyalty building offers. The accessibility across devices makes it easy for shoppers to search, study and purchase their favorite products from anywhere and anytime.
Storefront: Enables designing the site based on your branding approach. Helping users in the decision-making process through features like faceted navigation, powerful search, product comparisons, features, alternative images, favorites lists and saved shopping carts.
Purchasing: This B2B features facilitates routine, repeat and bulk purchases online, integration with vendors, distributors and manufacturers, automatic creation of invoices from online orders, approval workflows, fulfilment and billing.
Billing: This automates billing process for B2B by giving buyers the ability to review and manage payments online. Manage business accounts by offering negotiated prices, credit limits, and payment methods like invoice billing and ACH processing.
Account Management: Offering business accounts direct access to review account balances, deposits, credit memos and self-service returns management. Allows customers to submit queries directly to the support desk.
Site Management: To add landing pages based on promotion campaigns, improvise existing pages, manage content and commerce categories. Easily add sub-categories and items to each category. Make changes to the site and schedule or publish them immediately.
SEO and Marketing: Manage H1 title, meta tags, SEO-friendly URLs to support SEO. Allows offering discount and promotion options for loyalty and retention building. Allows happy customers to offer product review content and stories on social networks.
Customer Account: To help B2C shoppers save their information, preferences, delivery, and payment details. Customers can create wishlists, process returns and make quick reorders.
Cart and Checkout: Offering secure shopping experience with HTTPS support, PCI DSS compliance for payment gateway integration and fraud protection.
Reporting and Analytics: Using extensive ecommerce dashboard, predefined reports and KPIs for reporting. Monitoring in real-time website parameters like traffic, lead generation, web orders received, order details and back-in-stock requests.
With NetSuite SuiteCommerce, unify your systems and be done with continuous integration and maintenance hassles. It is a one solution offering multiple ecommerce solutions by supporting both B2B and B2C business models while allowing new channels and models being developed with lower investments.
Contact sales@kaladi.in to know more about Kāladi Consulting and for a quick demo of Oracle NetSuite.
Jeyakumar SS
VP & Business Head – Web, Mobility, Netsuite, etc.,
Vice President and Business Head for NetSuite, Web & Mobility at Kāladi Consulting Services. Over 18 years of experience in IT Consulting Sectors.
Suresh Kumar S
VP & Business Head – Oracle
Over 15 years of experience in IT Consulting and Manufacturing (Refinery and Petro Chemical) Sectors.
– 5 Oracle 11i Projects, 22 Oracle R12 Projects, 2 Oracle Cloud Projects, 8 non-Oracle Projects and Consulting
– Awarded the Prestigious Annual Performance Award in recognition of outstanding performance in the very first year of Oracle ERP Consulting at Sierra Atlantic
– Experience of working in and leading Cross Functional Teams
Seetharam P
VP & Financial Controller
Vice President and Financial Controller at Kāladi Consulting Services.
Anand Kalidass
CEO
IT and Management Consultant turned Entrepreneur!
Founder & CEO of a niche Enterprise Solutions and Services company specializing in Cloud ERP, Web and Mobile solutions for the Enterprise.
Alum of BITS Pilani and IIM Calcutta and having worked in leading IT and consulting organizations across geographies-India, USA, UK, Singapore, Malaysia, Nigeria, Netherlands, Romania, Hong Kong, Switzerland, UAE, Qatar and Ghana covering a range of assignments has helped intimately understand Enterprises and their needs.
