Emzor has 15 depots throughout Nigeria the goods they manufacture are distributed all over the country through MDS. Stock management and transaction process are carried out through MDS’s ERP program which extends its service to other MDS’s customer as well.
The medium of communication between Emzor and MDS is Email, transaction summary and data summary are sent through emails on a daily and month basis. While the mails reach Emzor as per schedule, there are times when follow ups and reminders are required to receive the emails. A team of 5 from Emzor handle at these email communications which are sent as attachments to specific IDs (Emzor executives) mapped at various depot. The information received at Emzor as mails are then downloaded, reviewed, errors are corrected with summary data and is fed to the SAP ERP that Emzor has implemented.
Outline: Emzor Pharmaceuticals was looking for a solution to eliminate faulty results that came with manual entry, while decreasing the time consumption and inherited costs and increase the process efficiency.