Emzor distributes goods through MDS throughout the country from 15 depots. MDS has its own ERP program that is used to process transactions and stock management, and this software is used for other MDS customers.
MDS sends transaction and summary data from the depots to Emzor on a daily and weekly basis. These transactions – Sales and Stock transfer reach Emzor as email attachments. While the emails, mostly come on time as per schedule, at times Emzor must remind and follow-up to get the emails. The emails are sent to specific IDs (of Emzor’s executives) mapped to various depots. A team of 5 handles this at Emzor. Once the emails are received the attachments are downloaded, reviewed, reconciled with summary, errors corrected and then data entered into Emzor’s ERP (SAP B1).
In summary: Emzor Pharmaceuticals needed a solution to deal with erroneous results, manual errors, increased time consumption and costs in order to be more effective.